Legal terms behind wallets and access
Our Legal notice sets the conditions for using an account, sending a policy request and checking a wallet record. We ask you to provide accurate account details, complete phone verification before access, and keep login credentials private. A DANA, OVO, GoPay or QRIS reference is matched
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against the account record so our team can investigate a disputed status; bank transfer and virtual account records follow the same account-matching approach. We retain records only for the operational and legal period that applies to the request, then remove or anonymise them when that period
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ends. Access and eligibility depends on local law, and a policy clause may change when the applicable jurisdiction changes. Before opening an account, read the linked terms and contact us if a clause is unclear. This Legal notice governs the policy questions raised through our account
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and cashier paths, including requests from Semarang.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.